Kevin Wilson, Jennifer Wauson James Stroman's Administrative Assistant's and Secretary's Handbook ~ 3rd PDF

By Kevin Wilson, Jennifer Wauson James Stroman

ISBN-10: 081440913X

ISBN-13: 9780814409138

ISBN-10: 0814409768

ISBN-13: 9780814409763

Among coordinating conferences, making shuttle preparations, and operating the telephone traces, being a qualified administrative assistant calls for an excellent and sundry diversity of abilities regarding interpersonal verbal exchange, written shows, and organizational skill. Written in a down-to-earth variety, "Administrative Assistant's and Secretary's guide" presents readers with details on matters together with checklist maintaining, mobile utilization, workplace machines, mail, company letters, and software program skills.Now in its 3rd variation, the e-book has been thoroughly revised with accelerated insurance of subject matters together with digital documents administration, interpersonal and verbal exchange abilities, troubleshooting desktop difficulties, time and rigidity administration, customer support, occasion making plans, internet conferencing, math for workplace execs, place of work administration and supervision, transcription, and masses extra. accomplished and entirely up to date, this can be the e-book each administrative expert may still personal.

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Additional resources for Administrative Assistant's and Secretary's Handbook ~ 3rd Edition

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TABLE 4–1. 0095) Envelopes or cards smaller than the minimums cannot be delivered. Letter mail larger than the maximums may be mailed, but it must bypass the OCR and be processed through slower and less efficient manual or mechanized methods. It may also be subject to a surcharge even though the postage is correct for the weight. ) 1/2" Barcode Clear Zone 4-3/4" × 5/8" 4-3/4" Figure 4–1. Diagram of OCR read area. 4 Courtesy of the United States Post Office. M A I L S E RV I C E S Postage Area 33% of Height Address Location The OCR looks for the address within an imaginary rectangle on each piece of mail called the OCR read area (Figure 4–1).

Ask the caller to call again. 15. Never eat, drink, or chew gum while you are on a call. TELEPHONE COMPANIES Many offices have both a company that provides telephone equipment and a company that provides telephone service. The telephone equipment company is responsible for the functioning of the telephones, fax machines, and computer data lines, as well as voice mail systems. You should contact the telephone equipment company if you are experiencing problems with the telephone hardware. Your telephone service provider may include a local service provider and a long distance provider .

Qxp 1/14/2008 9:38 AM Page 25 tance calls. To place a call using a calling card, you usually dial a toll-free access number, wait for a computer tone, then enter your calling card number followed by your password, wait for another computer tone or message, then dial the area code + seven-digit number you wish to call. Calls made on a calling card are billed to your long distance service provider . Calls are billed by the minute. However, most companies also include a surcharge for each call you place.

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Administrative Assistant's and Secretary's Handbook ~ 3rd Edition by Kevin Wilson, Jennifer Wauson James Stroman

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